Sparkle Unicorn products should be stored away from excessive heat sources and cleaned exclusively with neutral soap, avoiding the use of aggressive chemical products.

Failure to follow these instructions will invalidate the possibility of return and no refund will be provided.

Brass replacement in gold or silver color

Sparkle Unicorn products do not require any specific cleaning or maintenance products.

For any information on the products or creation of customized products you can write to us at our e-mail:

info@sparkle-unicorn.it

or contact us on Instagram, you can find us as:

@sparkleunicorn.official

The products will be shipped from our headquarters within 15 working days from the date of purchase.

Actual delivery times may vary depending on the availability of the courier, any problems in the shipping service or production-related problems.

For any need or assistance, we are always available on Instagram.

You can return purchased items within 15 days from the delivery date.

Return shipping costs are the responsibility of the customer.

Returned products must be intact, complete with all parts and undamaged; otherwise, the return will not be accepted.

If the return does not comply with the conditions indicated above, the customer will have to bear the costs of returning the items.

ATTENTION: Any damage reported more than 14 days after delivery will not be covered.